RETURNS:
We
will gladly accept returns or exchanges for any merchandise purchased
on this website that is in new condition and can be re-sold.
We will also replace or refund any merchandise damaged by Post Office, UPS or FedEx shipping.
To start the return process just use the "Contact" page to reach us with an explanation of the situation.
Non-returnable items: Free items, Gift cards, Downloadable digital products Unless the item was damaged, you will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping
will be deducted from your refund.
Refunds and Exchanges (if applicable)
Once your return is processed a credit will automatically be applied
to your credit card or original method of payment, within 10 days less any return fees. If you are shipping an item over $75, you should consider using a
trackable shipping service or purchasing shipping insurance. We don’t
guarantee that we will receive your returned item. Security
We
take precautions to protect your information. When you submit sensitive
information via the website, your information is protected both online
and offline.
Wherever we collect sensitive information (such as
credit card data), that information is encrypted and transmitted to us
in a secure way. You can verify this by looking for a closed lock icon
at the bottom of your web browser, or looking for "https" at the
beginning of the address of the web page.
While we use encryption to
protect sensitive information transmitted online, we also protect your
information offline. Only employees who need the information to perform a
specific job (for example, billing or customer service) are granted
access to personally identifiable information. The computers/servers in
which we store personally identifiable information are kept in a secure
environment.
Orders
We request information from you
on our order form. To buy from us, you must provide contact information
(like name and shipping address) and financial information (like credit
card number, expiration date). This information is used for billing
purposes and to fill your orders. If we have trouble processing an
order, we'll use this information to contact you.
Cookies
We
use "cookies" on this site. A cookie is a piece of data stored on a
site visitor's hard drive to help us improve your access to our site and
identify repeat visitors to our site. Cookies can also enable us to
track and target the interests of our users to enhance the experience on
our site. Usage of a cookie is in no way linked to any personally
identifiable information on our site.
Sharing
We use
an outside shipping company to ship orders, and a credit card processing
company to bill users for goods and services. These companies do not
retain, share, store or use personally identifiable information for any
secondary purposes beyond filling your order.
Links
This
web site may contains links to other sites. Please be aware that (other
than our shopping cart) we are not responsible for the content or
privacy practices of such other sites. We encourage our users to be
aware when they leave our site and to read the privacy statements of any
other site that collects personally identifiable information.
Surveys & Contests
From
time-to-time our site may request information via surveys or contests.
Participation in these surveys or contests is completely voluntary and
you may choose whether or not to participate and therefore disclose this
information. Information requested may include contact information
(such as name and shipping address), and demographic information (such
as zip code, age level). Contact information will be used to notify the
winners and award prizes. Survey information will be used for purposes
of monitoring or improving the use and satisfaction of this site.
If
you feel that we are not abiding by this privacy policy, you should
contact us immediately via telephone at 866-496-9894 or our "contact"
page.
|